How are your products made?
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [email protected].
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!
When will I get my order?
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 5- 8 business days
International: 10-20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so
please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at [[email protected]] with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Pro tip: The zip code is the most important part of the address. Use a simple tool like USPS ZIP code lookup to make sure you get it right!
What’s your return policy?
We don’t offer returns and exchanges for personalized items.
If there’s something wrong with your order, please let us know by contacting us at [email protected]
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email protected] with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at [email protected] within a week after receiving your order.
Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Adding Your Listing
We offer completely free listings to help you promote your venue, sessions and details.
You can update your details at any times.
All of this is a completely free of charge promotional service to help you help people keep active, build a social network and have fun at the same time.
We do offer a premium listing option called a featured listing.
For more information please view the featured listing FAQ in on this page.
Our premium featured listings enable your details to appear in rotation with other featured listings both on our home page and also on page one of the search results for your sports category.
This gives your club / sessions premium exposure helping your services stand out from the crowd.
We are the currently the only Walking Sports directory listing service that provide you with the opportunity to list your current COVID-19 vaccination policies and update them should they change.
You also have the option to switch your listing in to temporary closed mode should government policy change and you need to suspend your services and close your facilities.
If your business is temporarily closed select this to let customers and search engines know and then switch back again as soon as you are in a position to provide your services when allowed to.
If you are adding your listing from your actual venue all you need to do is click the diagonal arrow to the right of the address entry field.
This will pick up your location and auto fil the address field for you.
If you are adding your details and are in a different location to the venue, the quickest way to do this is:
- Make sure all address fields are empty (just click the x to clear the fields)
- Add your venue name in the first address field
- Go straight to the Zip/Post code field and enter that
- Then just click the SET ADDRESS ON MAP button.
- Zoom in to your location
- Fine tune any subtle changes by adjusting the map marker
It started with Walking Football.
Walking Football has not only given the over 50’s a chance to play their beloved sport once again, but it also offers the opportunity for people that weren’t able to play for reasons of poor health or physical disabilities, regardless of age, to get onto the pitch.
We needed branding that reflects just how important this is.
The lion is a common charge in heraldry, traditionally symbolising strength, courage, nobility, royalty, stateliness and valour.
Both England and Scotland national football teams have the lion as an integral part of their football shirt badge.
England’s three lions go back to the 12th century when a red crest with three gold lions would be carried into battle to inspire English troops. The first one came from Henry I who was known as The Lion of England.
Scotland has the Lion Rampant of the Royal Standard of Scotland on their shirt badge. The earliest recorded use of the Lion Rampant as a royal emblem in Scotland was by Alexander II in 1222.
And from Egyptian, Arab and Greek mythology, the phoenix, raising from the ashes, symbolises birth, death and rebirth, and more commonly eternity, strength and renewal.
The logo combines the phoenix and the lion as one body, representing your strength and hope to rise again and play the sport you love – football.
Other traditional sports such as basketball, cricket, hockey, netball, rounders, rugby and tennis, became available for the over 50s to play with Walking Sports. Many of these new walking sports offered sessions for people who could no longer play the traditional versions due to health and physical disabilities.
However for these sports we dropped the lion due to its direct relationship with association football, but we wanted to retain the phoenix for its obvious representation of regeneration, of the player returning to their beloved sport.
So, we have our main brand logo with the phoenix standing proud to the right and our Walking Sports emblem driving out of the fire in to a blue skied brighter future of hope and happiness.
We welcome you to wear this emblem with pride to show that your love of life and your favourite sports can, against the odds, go on.